What is a pacing ratio & how it can increase productivity of a contact center?
In an outbound call center, the calls are dialled using different dialling modes e.g. Progressive, Click to dial & Predictive
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Five essentials features of a robust Outbound Call Centre Software
Call centres are probably one of the toughest environments to work in with a constant challenge of irate customers and
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Connect More Collect More with Advanced Debt Collection Software
Taking a loan has become quite a cakewalk since the past several years with banks, NBFCs and even insurance companies
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- By 5Pixls Solutions
- Call Center Software, Call Center Solutions, Contact Center Solutions, Outbound Dialer, Predictive Dialer
Evaluating a Predictive Dialer
A Predictive Dialer is a Contact Center Solution, which automatically dials the phone numbers available in pre-uploaded contact list and
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Why Predictive Dialer Software is Most Suitable for Large Enterprises?
Now a day, there are lots of options available to contact with customers like social media platforms, sms alert system,
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