What is a pacing ratio & how it can increase productivity of a contact center?
In an outbound call center, the calls are dialled using different dialling modes e.g. Progressive, Click to dial & Predictive
Comments off
Five essentials features of a robust Outbound Call Centre Software
Call centres are probably one of the toughest environments to work in with a constant challenge of irate customers and
Comments off
Connect More Collect More with Advanced Debt Collection Software
Taking a loan has become quite a cakewalk since the past several years with banks, NBFCs and even insurance companies
Comments off
- By 5Pixls Solutions
- Call Center Software, Call Center Solutions, Contact Center Solutions, Outbound Dialer, Predictive Dialer
Evaluating a Predictive Dialer
A Predictive Dialer is a Contact Center Solution, which automatically dials the phone numbers available in pre-uploaded contact list and
Comments off
Why Predictive Dialer Software is Most Suitable for Large Enterprises?
Now a day, there are lots of options available to contact with customers like social media platforms, sms alert system,
Comments off
Categories
- Call Center Software
- Call Center Solutions
- click to call
- Cloud Based Call Center
- Contact Center Solutions
- Conversational AI
- CRM Integration
- Customer Experience
- Customer Service
- Digital Transformation
- Healthcare
- Helpdesk Software
- Inbound Call Center Solution
- Industry Based Solutions
- IVR Software
- Lead Management
- Omnichannel Contact Center Software
- Outbound Dialer
- Predictive Dialer
- Uncategorised
Recent Posts
- Boosting Business Efficiency with Click toCall: A Comprehensive Guide to Click-to-Dial Solutions
- How Contact Center as a Service (CCaaS) helps streamline customer service and results in ease of operations
- Role of Cloud Call Center in Maximizing Operational Efficiency
- Delving into the Function of Artificial Intelligence in Contact Center as a Service Solutions
- Why Cloud-Based Call Center Solutions are Crucial in Today’s Business Landscape