Function Based Contact Center Solutions

As industries are growing and business processes are becoming standardized and well-defined, need for state of art contact center software to take care of communication, compliances, complexities, and challenges is growing. Teckinfo has the right solution for functions, ready to deploy CIMs to cater to various standardized functions and processes be it remote work, appointment setting, feedback and surveys, welcome call, and many more functions which are applicable across various industries. This has been possible with amalgamation of technology, experience, and domain-specific knowledge that we take pride in. 

ID Cloud function-based call center software helps in significant increase in operational efficiency, productivity, profitability and reducing operative costs. Our robust, scalable, and flexible solutions are truly enterprise class. The scalability of our solutions ensures that it scales and adapts as you grow. With our lead management, debt collection & help desk management software various organizations have been able to provide an enthralling experience to their customers.