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Unified Contact Center Software
Predictive, Preview & Progressive Dialer
Help Desk Software
Help Desk Ticketing Software
Lead Management Software
Lead Management System
Via SMS
SMS Based Alert & Query System
High performance IVR Software
Virtual Call Patching
Flight Information Display System
Automatic Flight Announcement System
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Call Center Software
We create intelligent experiences and help companies innovate their service offerings.
It’s been our constant endeavour to work on leading edge technologies and help our customers maximize efficiency and productivity across all quarters which has enabled us to establish long standing relationships with customers. At Teckinfo we provide reliable, robust and scalable solutions with the help of our extensive domain knowledge and adept team.
Teckinfo is a leading provider of unified contact center software solutions (comprising of call center software for inbound/outbound, work from home agent (WFH), powerful progressive, preview & predictive dialer, IVR software, voice logger, call center wallboard, integration of all channels e.g. voice, email, WhatsApp, social media e.g. facebook, twitter etc, chat, chatbot, voicebot & WhatsApp bots, mobile app for feet on street (FOS) staff & many more powerful features) along with Helpdesk, Ticketing and Lead Management software. Not only do we provide contact center software and helpdesk software, we also specialize in delivering industry Specific CIM solutions. We have a dedicated 24 X 7 Help desk & we provide multichannel support. Our solutions focus on mobility, security and customer leverage that enables us deliver customer experiences that matter.
InterDialog UCCS is a highly scalable Contact/Call Center Software equipped with powerful CTI, an intelligent Progressive, Preview, Predictive Dialer, Unified Q (ACD), Unified Agent Management, Supervisor Monitoring, Reporting, Wallboard, Redundancy & High Availability. 
It streamlines the entire ticket management process. With its SLA & escalation management, it enables your help desk to deliver enriching customer experience. 
managing leads. With omni channel lead capture and unified view it enables organizations to efficiently manage all leads leading to better sales. 
Display of information to passengers at airports, metros and other travel hubs is very important. BlazonPro suite of products with information display software (FIDS, PIDS, IDS) and automatic announcement system (AFAS, PAS, AAS) is a complete solution to manage flow, display and announcement of critical information at the airports, metro, railway stations, bus terminals, shopping malls, BPO’s (wallboard), retail outlets, stadiums and hospitals etc.
IVR Edge is a highly scalable IVR system to handle large volume of calls and it works on various leading hardware such as Dialogic, Keygoe and Synway etc. It can handle the simplest of simple to the most complex of requirements to when it come to creating an IVR. It can support multiple telephone lines both on analog and digital and can be integrated with any type of database, be it for banking, telecom, insurance, travel, payment gateway etc. Ideally suited to create Hosted IVR and virtual patching solutions with scalabilities that can range from 4 to 128 E1’s per setup with voice recording and CDR functionality.