Voice and Non Voice

CCaaS Platform

On Cloud and Hybrid


Conversational AI, ML, NLP

Our Premium Offerings

Unified Call Center Solutions

By implementing advanced call center solutions, organizations can streamline their communication processes, enhance customer service, and equip agents with indispensable tools for efficient and personalized support across various channels. This integrated approach significantly boosts overall business performance.

Inbound Call

With automatic call distribution and smart routing, boost FCR

Interactive Voice

Self service, multi level, agent assisted, dynamic IVR system


Maximize sales and collections with better call connectivity


Ready connectors, seamless connectivity, Zoho, Leadsquared etc.


Safe and reliable solution, data privacy, masking and encryption


Integrate voice, email, chat, soical media, unified agent desktop

Business API

Engage customers, share documents, multimedia capabilities

Voice Bot

AI enabled conversation module, ML, ASR, TTS, NLP, NLU

Chat Bot

Virtual assistants to handle routine queries, free up human agents


Comprehend emotions of clients, e.g. positive, negative or neutral

Talk to Our Experts

Talk to Our Experts

Why Teckinfo

Powerful Cloud Call Center Software

Strengthen your business journey with the perfect synergy of advanced conversational AI and cutting-edge call center solutions. Achieve unparalleled efficiency and customer satisfaction as you embrace our comprehensive  software for long-lasting success.

Empowering Organizations to Deliver Exceptional Customer Service

  • Manage digital channels like email, chat and social media along with voice
  • Deploy chatbots and virtual assistants to provide instant responses
  • Commitment to high availability, improving overall responsiveness
  • Stay at the forefront of technological advancements and industry trends
Deployment Options

Cloud Contact Center Software

Simple, Secure and Scalable Cloud Call Center for Exceptional Customer Connections

Interdialog UCCS On Premises

Secure, Own and Control for Critical Operations and Improved Efficiency

Hybrid Solution for Calling

Flexibility and Control for Seamless Operations across Multiple Locations


Solutions by Business Type


Explore efficient and seamless options with contact center as a service for quick and easy deployment
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Cost effective, ready to use solutions to efficiently manage multichannel customer interactions for MSME/SMB
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Scalable and secure omnichannel software with AI/ML technologies, for sustainable business growth
read More

Our Customers



Years of Innovations
About Our Company

We help companies innovate their service offerings

We are a leading call center, help desk and lead management software product company. We tailor, manage and scale cloud solutions for organizations. Our contact center technology focuses on mobility and security to enable better customer experience.
Our People

Experienced team to deliver outstanding quality for clients

Customer Support

Instant help, delighted users, our commitment to excellence

Read about our latest news in the press and be a part of our story!
Partner Program

Partner Program

Join us for a remunerative partnership & explore new business opportunities. You have the option to be a reseller, consultant, channel or a referral partner.

Other Products and Solutions

Explore more solutions to enhance CX

With state-of-the-art cloud call center technology, our customized customer interaction management solutions backed by deep domain knowledge cater to diverse industries and functions.
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CRM to Manage Leads
Connect More, Collect More
Work From Anywhere
Redefine Customer Support
Financial Services
Premium Reminders
Call Center Outsourcing
Online Learning Platform
About Our Company

What They’re Talking About Us


    Get in touch with us to schedule a demo.

    Call on this number for any information regarding our products and solutions.

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