07 Mar, 2023 7 March 2023 By 5Pixls Solutions Customer Experience, Customer Service, Omnichannel Contact Center Software7 Ways to Improve Customer Service With Omnichannel Contact Center SoftwareAs a business, providing excellent customer service is key to success. There are many ways to improve customer service, andRead more Comments off
24 September 2020 By 5Pixls Solutions Call Center Software, Call Center Solutions, Customer ServiceAutomatic Voice Broadcasting Software and its benefitsTime is very precious, so is the right point of contact. Businesses and companies work blood and sweat to establishRead more Comments off
20 Aug, 2019 20 August 2019 By 5Pixls Solutions Contact Center Solutions, Customer Experience, Customer Service, Digital Transformation, Omnichannel Contact Center SoftwareWhy Contact Centers Need to Integrate Social Media With Their Call Center Software for Seamless Customer ExperienceIt is impossible to deny the role social media plays in today’s business scenario. Although still considered as mainly aRead more Comments off
31 July 2019 By 5Pixls Solutions Contact Center Solutions, Conversational AI, Customer Experience, Customer Service, Omnichannel Contact Center SoftwareChatbots & its role in customer serviceIn customer service, the primary objective is to keep customers happy and resolve their problems at the earliest. With theRead more Comments off
9 October 2018 By 5Pixls Solutions Call Center Software, Call Center Solutions, Contact Center Solutions, Customer Service, Inbound Call Center Solution, IVR SoftwareSelf Service IVR and its role in Customer ServiceThe advent of technology has simplified human life to an extent where you don’t even need to have a conversationRead more Comments off