What is a pacing ratio & how it can increase productivity of a contact center?
In an outbound call center, the calls are dialled using different dialling modes e.g. Progressive, Click to dial & Predictive
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Five essentials features of a robust Outbound Call Centre Software
Call centres are probably one of the toughest environments to work in with a constant challenge of irate customers and
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Connect More Collect More with Advanced Debt Collection Software
Taking a loan has become quite a cakewalk since the past several years with banks, NBFCs and even insurance companies
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- By 5Pixls Solutions
- Call Center Solutions, Inbound Call Center Solution, Industry Based Solutions, Outbound Dialer
Why Call Recording is essential for Stock Broking Companies
Stock trading is a very fast paced environment where brokers are communicating with multiple customers simultaneously and executing the orders
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- By 5Pixls Solutions
- Call Center Software, CRM Integration, Inbound Call Center Solution, Industry Based Solutions, Outbound Dialer
Call Center in Insurance Industry
Insurance sector has come a long way in our country; starting from basic life insurance in the early years to
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