Self Service IVR and its role in Customer Service
The advent of technology has simplified human life to an extent where you don’t even need to have a conversation
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- By 5Pixls Solutions
- Call Center Software, Customer Experience, Customer Service, Omnichannel Contact Center Software
How Email & Social Media Are Becoming The Preferred Channels Of Communication For Customer Service?
Customer service is a much-valued department for every organization. Business firms across the world are increasingly using social media to
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Improve Your Customer Interaction Management with Contact Center Solutions
Contact Center Solutions Contact center solutions offer multichannel customer support including email, chat, voice, sms, call recorder, monitoring tool etc
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