Role & Benefits of Live Chat in a Contact Center
With increasingly evolving technology, we are witnessing rising customer expectations across all industries. In order to stay updated with the
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How government and other social agencies can reach out to people for political campaigns, social campaigns, for surveys or for any other scheme
Use of call center technology by corporate world or business communities is an established fact. It has helped business community
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- By 5Pixls Solutions
- Call Center Software, Call Center Solutions, Contact Center Solutions, Customer Service, Inbound Call Center Solution, IVR Software
Self Service IVR and its role in Customer Service
The advent of technology has simplified human life to an extent where you don’t even need to have a conversation
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Important Metrics to Measure Up your Contact Center’s Performance
A contact center is a business’s backbone that facilitates first level interaction between the company and a customer. Being on
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Flight Information Display System (FIDS) – A vital requirement of airports
What is the first thing a commuter does when he walks into an airport? The answer is, look for electronic
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