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  • 17 May 2018
  • By 5Pixls Solutions
  • Call Center Software, Customer Experience, Customer Service, Omnichannel Contact Center Software

How Email & Social Media Are Becoming The Preferred Channels Of Communication For Customer Service?

Customer service is a much-valued department for every organization. Business firms across the world are increasingly using social media to
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  • 19 April 2018
  • By 5Pixls Solutions
  • Call Center Software, Customer Experience

How 360° Customer experience helps your call center agents to provide quick and effective customer service ?

With new evolution in technology, the modes of communication are changing. Now the customer are not dependent only on the
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  • 2 April 2018
  • By 5Pixls Solutions
  • Call Center Solutions, Customer Experience, Omnichannel Contact Center Software

Use Live Web Chat to Enthrall Your Customers

Customers browsing through your website or online shopping store might have some queries that need immediate attention. Not everyone will
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  • 19 March 2018
  • By 5Pixls Solutions
  • CRM Integration, Customer Experience, Helpdesk Software

How to Improve Customer Experience with Galaxy CRM Software & Help Desk Software

CRM Software Galaxy is a web based software that effectively manages customer complaints and inquiries. With the help of Galaxy,
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  • 21 February 2018
  • By 5Pixls Solutions
  • Contact Center Solutions, Customer Experience, Customer Service

Improve Your Customer Interaction Management with Contact Center Solutions

Contact Center Solutions Contact center solutions offer multichannel customer support including email, chat, voice, sms, call recorder, monitoring tool etc
Read more
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