31 July 2018 By 5Pixls Solutions Call Center Software, Call Center Solutions, Contact Center Solutions, Customer Experience Trending Technologies that are Disrupting Customer Services Many smart service providers are increasingly making use of technology to steer their customer service in the right direction. With Read more Comments off
14 June 2018 By 5Pixls Solutions Call Center Software, Contact Center Solutions, Customer Experience Why companies should look at setting up email based contact centers? History teaches us that change is inevitable and the one who changes with change is successful. Similarly, those who are Read more Comments off
17 May 2018 By 5Pixls Solutions Call Center Software, Customer Experience, Customer Service, Omnichannel Contact Center Software How Email & Social Media Are Becoming The Preferred Channels Of Communication For Customer Service? Customer service is a much-valued department for every organization. Business firms across the world are increasingly using social media to Read more Comments off
19 April 2018 By 5Pixls Solutions Call Center Software, Customer Experience How 360° Customer experience helps your call center agents to provide quick and effective customer service ? With new evolution in technology, the modes of communication are changing. Now the customer are not dependent only on the Read more Comments off
2 April 2018 By 5Pixls Solutions Call Center Solutions, Customer Experience, Omnichannel Contact Center Software Use Live Web Chat to Enthrall Your Customers Customers browsing through your website or online shopping store might have some queries that need immediate attention. Not everyone will Read more Comments off