7 key features of a contact center with work from home agentsWorking remotely has been the talk of the town lately. The recent pandemic has changed how businesses used to work
5 September 2019 By 5Pixls Solutions Call Center Software, Call Center Solutions, Inbound Call Center Solution, Outbound DialerCall recording & monitoring is essential for consistent customer service in your call centerCall recording and monitoring is a very common practice for the contact centers. But do you wonder why it isRead more Comments off
9 July 2019 By 5Pixls Solutions Call Center Software, Call Center Solutions, Cloud Based Call Center, CRM Integration, Industry Based Solutions, Outbound DialerOutbound Calling Software can help Banks with Positive Business OutcomesWhile banks struggle with the increasing inflow of customer queries, customers are becoming increasingly aware about their expectations in termsRead more Comments off
2 July 2019 By 5Pixls Solutions Call Center Software, Inbound Call Center Solution, Outbound DialerEven in a Multichannel Environment, Voice Remains the Preferred Channel for All Complex Queries in the Contact CenterIn the increasingly transforming omni channel world, we often take the “voice medium” for granted! Especially, when it comes toRead more Comments off
28 May 2019 By 5Pixls Solutions Call Center Software, Call Center Solutions, Contact Center Solutions, Inbound Call Center Solution, Industry Based Solutions, Outbound DialerNBFC’s can Acquire New Customers & Retain Existing Ones with the Help of Right TechnologyAny business can thrive only when there are customers to drive that growth. Irrespective of the industry, organizations all acrossRead more Comments off