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  • 19 March 2019
  • By 5Pixls Solutions
  • Call Center Software, Call Center Solutions, Inbound Call Center Solution

Five Ways to Reduce Call Abandon Rates in your Call Center

Okay, so your contact center has been in business for long and you have the best agents who are meticulous
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  • 13 March 2019
  • By 5Pixls Solutions
  • Call Center Software, Call Center Solutions, Inbound Call Center Solution, IVR Software

An Intelligent ACD System Enhances Contact Center’s Performance

An Intelligent ACD System Enhances Contact Center’s Performance Many a time we witness contact centers struggling to keep up with customer
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  • 14 February 2019
  • By 5Pixls Solutions
  • Call Center Software, Outbound Dialer, Predictive Dialer

Five essentials features of a robust Outbound Call Centre Software

Call centres are probably one of the toughest environments to work in with a constant challenge of irate customers and
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  • 8 February 2019
  • By 5Pixls Solutions
  • Call Center Software, CRM Integration, Omnichannel Contact Center Software

Call Center Software Trends to Watch Out for in 2019

Every year we see technology evolving a notch higher to bridge the gap between customers and organizations in many ways
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  • 29 January 2019
  • By 5Pixls Solutions
  • Call Center Software, CRM Integration, Outbound Dialer, Predictive Dialer

Connect More Collect More with Advanced Debt Collection Software

Taking a loan has become quite a cakewalk since the past several years with banks, NBFCs and even insurance companies
Read more
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