31 July 2019 By 5Pixls Solutions Contact Center Solutions, Conversational AI, Customer Experience, Customer Service, Omnichannel Contact Center Software Chatbots & its role in customer service In customer service, the primary objective is to keep customers happy and resolve their problems at the earliest. With the Read more Comments off
25 April 2019 By 5Pixls Solutions Call Center Software, Contact Center Solutions, CRM Integration, Omnichannel Contact Center Software Integrate Digital Channels with Voice Channel for Providing Seamless Customer Experience For every successful business, a seamless customer support desk is a priority. Modes of communication in the digitized business environment Read more Comments off
10 April 2019 By 5Pixls Solutions Call Center Solutions, Omnichannel Contact Center Software Transform your Contact Center with Omni Channel Customer Engagement Modern day contact centers are increasingly transforming themselves into a radical, dynamic and proactive information base that drives customer engagement Read more Comments off
8 February 2019 By 5Pixls Solutions Call Center Software, CRM Integration, Omnichannel Contact Center Software Call Center Software Trends to Watch Out for in 2019 Every year we see technology evolving a notch higher to bridge the gap between customers and organizations in many ways Read more Comments off
29 November 2018 By 5Pixls Solutions Call Center Solutions, Industry Based Solutions, Omnichannel Contact Center Software Handle all admission related inquiries efficiently with an intelligent unified call center software One of the key event in everyone’s life is admissions; it is of paramount importance that every applicant is provided Read more Comments off