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  • 13 March 2019
  • By 5Pixls Solutions
  • Call Center Software, Call Center Solutions, Inbound Call Center Solution, IVR Software

An Intelligent ACD System Enhances Contact Center’s Performance

An Intelligent ACD System Enhances Contact Center’s Performance Many a time we witness contact centers struggling to keep up with customer
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  • 15 January 2019
  • By 5Pixls Solutions
  • Call Center Solutions, Inbound Call Center Solution, Industry Based Solutions, Outbound Dialer

Why Call Recording is essential for Stock Broking Companies

Stock trading is a very fast paced environment where brokers are communicating with multiple customers simultaneously and executing the orders
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  • 11 December 2018
  • By 5Pixls Solutions
  • Call Center Solutions, Inbound Call Center Solution

Five ways for making your inbound call center more effective

Mobile phones have revolutionized how business is done nowadays.  It is common to find more people opting to use support
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  • 5 December 2018
  • By 5Pixls Solutions
  • Call Center Software, Call Center Solutions, IVR Software

Essential Components of a Customer Friendly IVR

Self Service is the one of the greatest tool for customer service yet a lot many customers hate speaking to
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  • 29 November 2018
  • By 5Pixls Solutions
  • Call Center Solutions, Industry Based Solutions, Omnichannel Contact Center Software

Handle all admission related inquiries efficiently with an intelligent unified call center software

One of the key event in everyone’s life is admissions; it is of paramount importance that every applicant is provided
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