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  • 6 December 2024
  • By teckinfoindia@gmail.com
  • Auto dialer, Call Center Dialer, Dialer For Call Center, Inbound Call Center Solution, Outbound Dialer

Auto Dialer Solutions: Streamlining Outbound Calling Campaigns for Maximum Efficiency

In today’s competitive business environment, efficiency is key. For companies running outbound calling campaigns, whether for sales, customer service, or
Read more
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  • 20 August 2020
  • By 5Pixls Solutions
  • Call Center Solutions, Contact Center Solutions, Customer Experience, Inbound Call Center Solution

Stepping Up Customer Experience: Video Call Contact Centers

The business landscape has changed exceptionally over the last few years. The technological advancements and the increasing need for perfection
Read more
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  • 25 June 2020
  • By 5Pixls Solutions
  • Call Center Software, Call Center Solutions, Contact Center Solutions, Inbound Call Center Solution

Managing & Reducing Call Queue Wait Time is Important

Enhancing customer experience is always the primary goal of every contact center. In an inbound contact center customer is approaching
Read more
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  • 5 September 2019
  • By 5Pixls Solutions
  • Call Center Software, Call Center Solutions, Inbound Call Center Solution, Outbound Dialer

Call recording & monitoring is essential for consistent customer service in your call center

Call recording and monitoring is a very common practice for the contact centers. But do you wonder why it is
Read more
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  • 2 July 2019
  • By 5Pixls Solutions
  • Call Center Software, Inbound Call Center Solution, Outbound Dialer

Even in a Multichannel Environment, Voice Remains the Preferred Channel for All Complex Queries in the Contact Center

In the increasingly transforming omni channel world, we often take the “voice medium” for granted! Especially, when it comes to
Read more
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