Call Center Voice Logger
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Voice Logger - Call Recording Software

Today quality of service (QoS) and customer experience define your brand. For quality monitoring, training and regulatory compliances, voice recording system for call center is an essential requirement in any call center software.

InterDialog UCCS enables organizations to adhere to all compliances with its inbuilt call recording software for contact center and also has an option for screen recording with a call center screen recording software. With centralized repository of all voice logs created with the contact center voice logger system, its easy to maintain & retrieve all voice files and have a central control in case of multiple branches set up.

Features of Voice and Screen Recording Software

Supports SIP, Analog, ISDN PRI for Voice

Supports screen recording


Event driven recording

Trunk side recording

Rule based recording & email

Tagging for quality monitoring

Advanced call retrieval system

File Compression in wav & mp3 formats

Centralized repository for all recordings

Minimizing your risk

Audit Logs

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