Healthcare - Call Center Solution
Healthcare organizations must constantly contend with patients expectations for exceptional services. Timely & reliable communication of accurate information is critical to effective health care delivery. More so, errors or delays can impact peoples’ lives and well-being.
Teckinfo has domain experience in patient care management and has been involved with leading pharmaceutical companies. Co-ordination between the patient & doctor for specialized drugs calibration for it optimum benefits, scheduling of calls between the doctor and patients, capturing vital information of patients health and monitoring of their health parameters, keeping data secure and confidential are some of the tasks accomplished by Teckinfo's award-winning InterDialog UCCS (call center solution for healthcare).
Teckinfo's award-winning InterDialog UCCS, unified healthcare contact center software has many practical applications for the health care industry & health care facilities viz:
- Appointment & Healthcare Reminders
- Patient care & Health Advise
- Post Discharge Follow ups
- Clinical & Patient Surveys & many more
Key Capabilities & Benefits