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About Us

Incorporated in 1995, Teckinfo Solutions Pvt. Ltd. is a leading product company in messaging & communication space. We provide Contact Center Software (Cloud based, Hybrid & On Premise), Helpdesk Software, Lead Management System & CRM products. Our products are highly scalable & flexible thus empowering organizations to engage with their customers & enhance their customer experience. We currently work In 30 odd industry verticals like Banking, Insurance, Telecom, BPO, Education, Healthcare etc. providing them with customized solutions.

We have a Team of 100+ professionals with multi-disciplinary skills. Headquartered in New Delhi, we have Branch / Site Offices in other cities of India viz.; Ahmedabad, Bangalore, Chennai, Gurugram, Hyderabad, Kolkata, Mumbai & Pune. Our Product implementations spread across India, South East Asia, Middle East and Africa.

Our Mission

"Building Profitable Relationships
Innovative Solutions and Services
Accelerate Customer Business"

Our Vision

Technology, Knowledge & Information
focus on providing innovative solutions that advance
Business Goals"

Our Business Values

To meet our vision we embrace the following core values:

  • We are committed to our customers' needs: we work to understand our customers' present & future needs, we continuously act to meet & exceed their expectations, & to be the solutions provider of their choice.
  • We are performance & quality driven: we strive to improve & excel, through continuous innovation & we combine our experience & expertise to offer unparalleled quality products & services.
  • We value our people & business partners: we recognize individual & team performance, we value fairness in all our dealings with people, we subscribe to the principles of openness, integrity & accountability, & we invest in the ongoing development of our skills.

Core Competencies

  • Unified Contact Center Solutions
    • Voice & Video
    • Social Media (Facebook, LinkedIn, Twitter, Blog)
    • E-Mail / SMS / Chat
  • Help Desk Solutions
  • CRM / CIM Solutions
  • Interactive Voice Response Solutions
  • Screen & Voice Recording Solutions
  • Home Delivery Solution
  • Apps
  • Announcement Systems & Other Communication Software

Advantage Teckinfo

  • Flexible, Scalable, Manageable Solutions having market proven Reliability, Compatibility & Functionality.
  • Experienced & Certified Professionals
  • Quality Support
  • Competitive Price/ Performance with focus on Total Cost of Ownership