Software Development

Call Center Software Development

A good part of our business comes from customized software development activity. As your partners in solving IT challenges, we provide the know-how & the expertise to develop, integrate & run the information systems which are so crucial to enhancing your competitive position in today's world. Our clients benefit from our success & proven skills by getting the best of both worlds, the quality which the West demands along with the cost-effective world class IT expertise from India.

Teckinfo's call center software development team is offering customized contact center solutions, ivr solutions, helpdesk software, acd solutions, aod solutions, outbound dialer, inbound call center solution, crm, sms alert system, recording solutions, automatic announcement systems, information display system etc for various verticals.

We have successfully developed and implemented software projects in varied areas like Customer Care and Billing for Telecom industry, Precision Control System with integration PLC, customer portal for car rental companies, loyalty program applications for Hotel industry, Broadcast, Multicast and simulcast for VSAT company, Patient Management System for a leading Global Healthcare company, and many more.

To build great software, a company has to do many things. We apply industry standard techniques & best practices. We follow the latest trends in tools & technologies & know the right ones to use. We follow strict testing & quality control standards & have a team dedicated to this activity. Regular training & technology seminars help the development team to keep their skills current & encourage professionalism of our engineers. All our software professionals are well qualified with degrees from well known universities in India.

Teckinfo has a resource pool of well qualified Project Managers, Project Leaders, System Analysts, Programmers, Solution Architects & Consultants. Constant training keeps our skills up-to-date. We are Microsoft Gold Software Development Partner. This status requires us to invest continuously on training our Engineers on various Microsoft Products. These investments help us to find Solutions for our Customer needs. We work with current technologies & have employees with extremely good knowledge to give the best to our customers.

We currently have teams dedicatedly working on Mobile Apps for Android, windows and IOS platform for our customers and also for our own products for the Unified Contact Center Space.

For more information:

Email us at or call (+91) 11-49605577/88 or send form below

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User Testimonials

  • Teckinfo did an amazing job and we wholeheartedly recommend them to all colleagues and associates.A team full of cutting-edge talent, dedication and passion for providing converged voice and data solutions......
    Mr. Ali Moidu - Dubai Technologies

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  • After Experimenting with many solution providers we selected Teckinfo's InterDialog UCCS. We have been very pleased with the solution and support. We recommend Teckinfo as an efficient and customer oriented partner for all contact center requirements......
    Nicholas Ng'ang'a, IT Director, Horizon Contact Centers Ltd

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  • We will give them the highest star rating on their product's stability, versatility, scalability and ease of use, speed to deliver and service.We recommend Teckinfo to all such businesses who need a lifetime strong technology partner......
    Abhinav Arora, Director & CEO, Eureka Outsourcing Solutions

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  • We are very pleased with our decision to use InterDialog. The product is excellent and the support outstanding......
    Nitin Sawhney - LWCCS

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  • "Teckinfo's state of the art product helped us scale up our business operations."
    Subhash Palsule, Director, Panalinks

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  • "By providing excellent support services, Teckinfo helps us run our business with minimum downtime."
    Deepak Malhotra, Dee Call Solutions

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  • "Teckinfo products & solutions are flexible, scalable & extremely user friendly."
    Mohan Lal

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  • "Smart & Advance features of Teckinfo Dialer(products) helped us provide unmatched customer experience to our clients. We look forward to doing many more projects with Teckinfo."
    Nitin Sawhney, Live Wire Contact Center

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  • "We have been very pleased with the solution and support and have been constantly increasing the number of seats based on our ever-increasing business requirements. We recommend Teckinfo Solutions as an efficient and customer oriented partner for all Contact Center requirements."
    Sushanth Raghavan, Senior Manager
    Operations - Phone & Dialer Systems

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  • "Smart & Advance features of Teckinfo Dialer (products) helped us provide unmatched customer experience to our clients. We look forward to doing many more projects with Teckinfo."
    Pace Setters Business Solutions Private Limited

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