Software Development

Call Center Software Development

A good part of our business comes from customized software development activity. As your partners in solving IT challenges, we provide the know-how & the expertise to develop, integrate & run the information systems which are so crucial to enhancing your competitive position in today's world. Our clients benefit from our success & proven skills by getting the best of both worlds, the quality which the West demands along with the cost-effective world class IT expertise from India.

Teckinfo's call center software development team is offering customized contact center solutions, ivr solutions, helpdesk software, acd solutions, aod solutions, outbound dialer, inbound call center solution, crm, sms alert system, recording solutions, automatic announcement systems, information display system etc for various verticals.

We have successfully developed and implemented software projects in varied areas like Customer Care and Billing for Telecom industry, Precision Control System with integration PLC, customer portal for car rental companies, loyalty program applications for Hotel industry, Broadcast, Multicast and simulcast for VSAT company, Patient Management System for a leading Global Healthcare company, and many more.

To build great software, a company has to do many things. We apply industry standard techniques & best practices. We follow the latest trends in tools & technologies & know the right ones to use. We follow strict testing & quality control standards & have a team dedicated to this activity. Regular training & technology seminars help the development team to keep their skills current & encourage professionalism of our engineers. All our software professionals are well qualified with degrees from well known universities in India.

Teckinfo has a resource pool of well qualified Project Managers, Project Leaders, System Analysts, Programmers, Solution Architects & Consultants. Constant training keeps our skills up-to-date. We are Microsoft Gold Software Development Partner. This status requires us to invest continuously on training our Engineers on various Microsoft Products. These investments help us to find Solutions for our Customer needs. We work with current technologies & have employees with extremely good knowledge to give the best to our customers.

We currently have teams dedicatedly working on Mobile Apps for Android, windows and IOS platform for our customers and also for our own products for the Unified Contact Center Space.