Scalable Contact Center Software

Today with customer expectations being all time high, companies need to invest in a scalable software for call center that is future proof and has high scalability.

Our highly scalable contact center software, ID-Cloud can be deployed in a number of ways to suit all kinds of requirements. Single setup with or without redundancy, multiple telephony with single CTI, multiple telephone with multiple CTI and hosted are all possible with our product. We have proven and demonstrable setups all across the globe.

Key Features of Scalibility for Call Center