Auto Dialer
Request a Demo
Request a Callback
Download Brochure

Voice | Outbound Call Center Dialer

The InterDialog Dialer is an independent & intelligent auto dialer software that controls the outbound calls using various algorithms. This call center dialer works as Predictive Dialer Software, Progressive Dialer Software, Preview Dialer Software or Power Dialer Software based on the requirement of the process. It allows the system to create groups/caller lists and then dials out to multiple calling groups/lists at the same time, thus helping target a wider market segment in a shorter period of time.

The predictive dialer software and automatic dialer algorithms used by the InterDialog Dialer are designed to improve efficiency by lowering the wait time, the number of dropped calls and the idle time of agents. They are configured to allow the Dialer to decide which group to call, which agent to divert a connected call to, etc. These decisions are based on various factors such as the approximate duration of a call, the number of agents available, the number of connections, etc.

Auto Dialer to optimize performance & sales

Centralized lead upload 

Auto / Manual pacing ratio

Time zone based calling

Dynamic CLI options  

NCPR / DNC management

Voice & Screen recording

Advanced dialing rules

Progressive / Preview Dialing

Predictive / Power Dialing

Least cost routing (LCR)

Integration for consent gateway IVR

FTD / MTD Data export

Request a Demo
Request a Callback
Download Brochure