Operational Services

In today’s business scenario organizations need to focus diligently on their core business objectives and are increasingly interested in outsourcing solutions for their IT systems.

Teckinfo has the resources & capacity to deliver managed services for their complete range of products for unified contact centers, helpdesk, messaging & communications solutions. Our services help our large base of customers to outsource the management of their Contact Center & network infrastructure, thereby focusing on their core competencies.

We offer operational services - from basic monitoring support to manage Unified contact center technologies, including CTI, ACD, IVR, voice, call recording, Unlike conventional business process outsourcing arrangements, our services allow for true flexibility and a focused approach to the job in hand. We strive to help our customers cut down on their infrastructure / equipment requirements & on the investment for manpower i.e. in turn minimize their total cost of communications solution ownership.

We can customize our services on selected / contracted processes instead of the entire business processes of your organization. Our Operations Services are designed to work on the principles of joint – management, where we take care of your day to day activities of monitoring and management while you take care of your business and overall management.

For more information:

Email us at info@teckinfo.com or call (+91) 11-49605518 or send form below

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User Testimonials

  • We are very pleased with our decision to use InterDialog. The product is excellent and the support outstanding......
    Nitin Sawhney - LWCCS

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  • "Teckinfo's state of the art product helped us scale up our business operations."
    Subhash Palsule, Director, Panalinks

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  • "By providing excellent support services, Teckinfo helps us run our business with minimum downtime."
    Deepak Malhotra, Dee Call Solutions

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  • "Teckinfo products & solutions are flexible, scalable & extremely user friendly."
    Mohan Lal

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  • "Smart & Advance features of Teckinfo Dialer(products) helped us provide unmatched customer experience to our clients. We look forward to doing many more projects with Teckinfo."
    Nitin Sawhney, Live Wire Contact Center

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  • "We have been very pleased with the solution and support and have been constantly increasing the number of seats based on our ever-increasing business requirements. We recommend Teckinfo Solutions as an efficient and customer oriented partner for all Contact Center requirements."
    Sushanth Raghavan, Senior Manager
    Operations - Phone & Dialer Systems

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  • "Smart & Advance features of Teckinfo Dialer (products) helped us provide unmatched customer experience to our clients. We look forward to doing many more projects with Teckinfo."
    Pace Setters Business Solutions Private Limited

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