Inbound Call Center Solution
Request a Demo
Request a Callback
Download Brochure

Lead Generation - Call Center Solution

Leads are important to any business. They signify opportunities for new business or to cross-sell and up-sell products to existing or former customers. Given the importance of leads to generating new or incremental business to an organization, it is important to have a comprehensive dialer for lead generation in place. In today’s business environment call center setups have become powerful allies for their lead generation programs and nurturing leads. In a large number of business organizations Teckinfo’s call center solution for lead generation has become that powerful business ally and has helped them do better and profitable business.

Key Capabilities & Benefits

  • Easy to use
  • Modular, Scalable & Reliable
  • Personalized & effective interaction that gives a worthwhile experience to the customer
  • Promotes Customer Retention & helps in future sale
  • Comprehensive functionality & feature rich capabilities
  • Rapid implementation enabling operation of Multi-channel approach to lead management campaigns
  • Fulfillment of inbound, outbound, blended & multimedia contact management requirements
  • Maximize Productivity & Improve agent efficiency
  • Increase profitability by optimizing efficiency of your people & systems.
  • Enhance customer experience across every channel and touch point
  • Inbound calls are routed in efficient and intelligent manner
  • Great customer experience increases customer retention and opportunities to cross sell
  • Optimal use of all staff resources resulting in increased efficiency and profitability
  • It is a cost-effective marketing engine that keeps refilling your sales pipeline without you having to spend a lot of money
  • Integration capabilities with 3rd party CRM and marketing automation platforms.
  • Helps keep your business sales force occupied with qualified leads
  • Reduced per lead generated cost