Support Ticket System
ActivDesk Help Desk Software is an intelligent ticketing software for multi- channel customer interaction & engagement. It streamlines the entire ticket management process. With its SLA & escalation management, it enables your help desk to deliver enriching customer experience.
Today, most customers prefer to communicate via multiple platforms. You need an omnichannel customer support desk enabling clients to communicate with the service team via social media, email, phone, chat, and so on. With ActivDesk Helpdesk Solution the channel choice remains with the customer but the customer service is consistent with a unified view of all previous cross channel interactions.
An intuitive Help Desk software provides you with the mechanism to interact through several channels and foster a better brand image. To read more about other features of ActivDesk Help Desk Software, please visit website https://www.activdesk.in