A wide product portfolio, competitive pricing, expectation of high fuel efficiencies, presence of diesel versions and modern designing are some of the factors on which the players have to compete in this industry. The competition is getting tougher for all the industry players. To remain in the race, companies are coming up with their latest models and at the same time introducing several automobile service stations to draw the loyalty of the customers & provide complete customer satisfaction. Major part of the income comes from servicing and spares. Hence to ensure customer loyalty, companies need to proactively remind their customers about the due service / insurance renewals of their vehicles and do post service follow-ups. Teckinfo’s award winning InterDialog Unified Contact Center Solution for Automobile Industry (Unified Communication Solution) is a comprehensive multi-channel customer interaction management solution especially tailored to suit & address these requirements of the automobile industry efficiently & effectively. 

Key Capabilities & Benefits

  • Integrates well with the DMS for service data using Excel
  • Protects investment as the solution fits into the existing environment
  • Maximize Productivity by reducing mundane jobs and concentrating on more productive activities.
  • Improved Customer Satisfaction by intimating customers with timely & personalized information.
  • Reduce Cost by sending out timely information via a cheaper medium
  • Increased Revenue Opportunity through proactive targeting of your customer
  • Expands up-sell & cross-sell opportunities & prioritizes your most valued customer.
  • Quality Contact by increasing the quantity & quality of all customer contacts.
  • Competitive Advantage by being ahead of the rest of the industry players

For more information:

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Case Studies

User Testimonials

  • We are very pleased with our decision to use InterDialog. The product is excellent and the support outstanding......
    Nitin Sawhney - LWCCS

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  • "Teckinfo's state of the art product helped us scale up our business operations."
    Subhash Palsule, Director, Panalinks

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  • "By providing excellent support services, Teckinfo helps us run our business with minimum downtime."
    Deepak Malhotra, Dee Call Solutions

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  • "Teckinfo products & solutions are flexible, scalable & extremely user friendly."
    Mohan Lal

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  • "Smart & Advance features of Teckinfo Dialer(products) helped us provide unmatched customer experience to our clients. We look forward to doing many more projects with Teckinfo."
    Nitin Sawhney, Live Wire Contact Center

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  • "We have been very pleased with the solution and support and have been constantly increasing the number of seats based on our ever-increasing business requirements. We recommend Teckinfo Solutions as an efficient and customer oriented partner for all Contact Center requirements."
    Sushanth Raghavan, Senior Manager
    Operations - Phone & Dialer Systems

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  • "Smart & Advance features of Teckinfo Dialer (products) helped us provide unmatched customer experience to our clients. We look forward to doing many more projects with Teckinfo."
    Pace Setters Business Solutions Private Limited

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