Taxi Services - Call Center Solution

With the taxi services coming into organized sector punctuality, quality of service and customer loyalty has become the key to success. From booking the taxi to pick-up and drop to his destination, their expectations of comforts, providing them with routes that meet their needs and be a company that is accessible 24 x 7 should be a delightful customer experience. Today customers who are on-the-go can use multiple ways of communication & expect the taxi service provider to provide them with these communication channels. Meeting the customers’ expectations requires a robust and efficient contact center. Teckinfo’s award-winning InterDialog UCCS (call center solution for taxi services), a unified taxi services contact center software can help radio taxi companies achieve this in the best possible way. A good majority of radio taxi companies have opted for our solution and are reaping the benefits.

Key Capabilities & Benefits