Seamless customer experience across multiple platforms e.g. Voice,
Chat, Email, SMS
& Social Media.
- Work from Home: Agent & supervisor login on home laptops & desktops via landlines or mobile
- Centralized Server: Centralized server & distributed architecture
- Scalable: Beyond 1000+ seats per site with option for multiple CTI.
- Reliable: Highly reliable with options for data replication and redundancy
- Efficient: Maintain operational efficiency & agent productivity
"With the predictive dialing capabilities of InterDialog Dialer , we have increased our right party contacts.
Our Collection agents are comfortable with this software. Using InterDialog Dialer over the years, we have been able to increased debt collections and productivity."
HDB - Head Collection Services