IVR Software Solutions
IVR or Interactive Voice Response is a very important tool for any enterprise, bank or BPO. IVR software enables users to navigate a phone system using voice & DTMF tones input via a keypad, customers get automated responses to their queries or the IVR transfers the call to the appropriate agent using a rule based program.
IVR solutions built on AI/ML technologies like dialog flow reduce the need for deployment of trained personnel leading to cost efficiency.
Interactive Voice Response System
AI/ML enabled voice assistance
Flow Designer IVR Development
Supports Text to Speech tool
Supports Speech Recognition tool
Integration with 3rd party applications / database