Teckinfo announces Interoperability with Matrix Comsec
Teckinfo is proudly announces the recent completion of Interoperabillity with Matrix Comsec. With this collaboration, Matrix plans to break ahead of the race in Contact Centre and Voice based solutions with the help of Teckinfo expertise in Call Center domain. A leading manufacturer of VoIP telephony systems, the interoperability gives Matrix the opportunity to release […]
Nalin Mital speaks with Silicon India
After rating Teckinfo Solutions amongst the Top 5 vendors for Unified Communications and Collaborations solutions, Silicon India invited our MD, Nalin Mital for a candid chat and get an insight into the organization’s vision and future plans. Generally as a whole, the industry is moving to ensure that communication with customers is developed into a […]
Teckinfo rated Top 5 Most Promising Contact Center Solutions by Silicon India!
As technology progresses at a break neck speed, there is a noticeable shift from hardware to software dominance in Unified Communications and Collaboration processes. Moving towards a high software presence in organizational processes means there is a need to move towards wireless setups that would facilitate convenient communication channels with a global team consisting of […]
The New and Improved : Interdialog Dialer – Omnichannel Call Center Solutions
In today’s times when technology is progressing as fast as times are running short, the best way to get in touch with your customers is via mobile. It is the one device that no one would ever leave behind, even when they are moving from one room to another. However, at an organizational level, trying […]
Teckinfo is proud to present : Ninox+
What with trying to adhere to government policies and provide top notch quality control to the services you provide to your customers, call recording and logging has become a key process in any Voice oriented business/department. Considering this scenario, have you ever found yourself fretting over the amount of overhead expenses your organisation is raking […]
Mr. Nalin Mital speaks with CIO Review
In today’s times, the whole world is online and the delay between contact and response gets shorter and shorter every day. Since a customer is the lynchpin of the plan of an organization’s success, to be able to stay on the top of their game, it is extremely important for organizations to be able to […]
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