Why Your Business Needs Helpdesk Software?

Many times you hear about helpdesk software, you have searched but still, you have so many questions in your mind. So firstly talk about what exactly is helpdesk software? Helpdesk Software defines its work in its name i.e. helps when you’re in the problem. So, Helpdesk Software is a computer program that enables agents to […]

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How to Improve Customer Experience with Galaxy CRM Software & Help Desk Software

CRM Software Galaxy is a web based software that effectively manages customer complaints and inquiries. With the help of Galaxy, you can manage tickets, inquiries, leads, complaints, projects etc. This software can be integrated with voice, chat, email, social media platforms. You can also do call tracking by using Galaxy. You can save time by […]

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Guide on Auto Dialer Software for Call Center Solutions

Auto Dialer Software Auto dialer software is an outbound call center software that automatically dials the telephone numbers from the contact list one after another and then transfer the call to the agent. Auto dialer software helps your agent to be more productive & efficient. This outbound dialer works as automated predictive dialer, preview dialer, […]

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