TECKINFO SOLUTIONS
Social Media And Contact Center Solutions
“The best thing about the future is that it comes one day at a time” – Abraham Lincoln For us, the future is already here and has brought with it one of the most powerful tools of its time – The Internet. The internet has introduced to the world better and quicker ways to communicate, […]
Top 4 ways for making your inbound call solution more effective
Top 4 ways for making your inbound call strategy more effective Mobile phones have revolutionized how business is done nowadays. It is common to find more people opting to use other support channels like social media, chat and email to make inquires or to even raise a certain issue regarding a company’s products or services. […]
Teckinfo awarded Technoviti Award
Teckinfo is proud to announce that they won an award at Technoviti 2015 . Organised for the first time by Banking Frontiers & Greyhound, the event recognises and honours innovations in technology. It also works at bringing together some of the best technology solution providers in the BFSI industry and boasts of a panel of the […]
Teckinfo announces Interoperability with Matrix Comsec
Teckinfo is proudly announces the recent completion of Interoperabillity with Matrix Comsec. With this collaboration, Matrix plans to break ahead of the race in Contact Centre and Voice based solutions with the help of Teckinfo expertise in Call Center domain. A leading manufacturer of VoIP telephony systems, the interoperability gives Matrix the opportunity to release […]
Nalin Mital speaks with Silicon India
After rating Teckinfo Solutions amongst the Top 5 vendors for Unified Communications and Collaborations solutions, Silicon India invited our MD, Nalin Mital for a candid chat and get an insight into the organization’s vision and future plans. Generally as a whole, the industry is moving to ensure that communication with customers is developed into a […]
Teckinfo rated Top 5 Most Promising Contact Center Solutions by Silicon India!
As technology progresses at a break neck speed, there is a noticeable shift from hardware to software dominance in Unified Communications and Collaboration processes. Moving towards a high software presence in organizational processes means there is a need to move towards wireless setups that would facilitate convenient communication channels with a global team consisting of […]
The New and Improved : Interdialog Dialer – Omnichannel Call Center Solutions
In today’s times when technology is progressing as fast as times are running short, the best way to get in touch with your customers is via mobile. It is the one device that no one would ever leave behind, even when they are moving from one room to another. However, at an organizational level, trying […]
Teckinfo is proud to present : Ninox+
What with trying to adhere to government policies and provide top notch quality control to the services you provide to your customers, call recording and logging has become a key process in any Voice oriented business/department. Considering this scenario, have you ever found yourself fretting over the amount of overhead expenses your organisation is raking […]
Mr. Nalin Mital speaks with CIO Review
In today’s times, the whole world is online and the delay between contact and response gets shorter and shorter every day. Since a customer is the lynchpin of the plan of an organization’s success, to be able to stay on the top of their game, it is extremely important for organizations to be able to […]
Follow Teckinfo