Month: June 2015

Social Media And Contact Center Solutions

“The best thing about the future is that it comes one day at a time” – Abraham Lincoln For us, the future is already here and has brought with it one of the most powerful tools of its time – The Internet. The internet has introduced to the world better and quicker ways to communicate, […]

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Top 4 ways for making your inbound call solution more effective

Top 4 ways for making your inbound call strategy more effective Mobile phones have revolutionized how business is done nowadays.  It is common to find more people opting to use  other support channels like social media, chat and email to make inquires or to even raise  a certain issue regarding a company’s products or services. […]

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