Asterisk based Solutions
Teckinfo has extensive domain knowledge and has built highly optimized Asterisk based call center software solutions, namely InterDialog UCCS with high scalability, (above 1200 seats per setup), high availability and redundancy. On Asterisk platform, solutions for various industry verticals viz. helpdesk, Call Centers & office communications etc can be created. Our open source call centre software has various components like ACD, IVR, AOD, Dialer, Voice Logger, Supervisor & Reporting Tools. Based on the above equities gained by us; Teckinfo is also a Certified Asterisk Integration Partner and has worked extensively to create open source call center solutions. We work on the latest version to ensure customer gets benefits of the feature rich Asterisk Software.
Asterisk has created a revolution in the communications world by enabling cost-effective, standards-based, open source telephony solutions. It solves a wide range of challenges, from common PBX and legacy telephony system replacements to highly-specialized applications. Asterisk is Open Source and is a complete telecommunications platform, combined with low-cost telephony hardware. It can provide a level of functionality exceeding that of many of the most expensive systems available. Asterisk allows the user to take control of their phone system.
Advantages of Asterisk