Chat Bot, Voice Bot, WhatsApp Bot to assist customers virtually
Bots are becoming increasing popular with evolving technology and are being adopted across verticals for round the clock customer service. Bots or virtual agents, be it voice bot, chat bot or WhatsApp bot , are a great option for cost effective customer support.
InterDialog UCCS with its AI based bots helps organizations in manpower optimization & elevating the customer experience . With NLP & NLU (natural language processing & understanding), our bots can do intent mapping & take the customer service to new heights. If need be the conversation with virtual agent can be transferred to a human agent for omni-channel customer experience.
AI powered Chatbot, Voicebot, Messaging Bots Capabilities
Humanize the interaction with machine learning
Personalize the conversation
Easy transfer to live agents
Seamless customer service