Incorporated in 1995, Teckinfo Solutions Pvt. Ltd. is a leading product company in messaging & communication space. We provide Contact Center Software (Cloud based, Hybrid & On Premise), Helpdesk Software, Lead Management System & CRM products. Our products are highly scalable & flexible thus empowering organizations to engage with their customers & enhance their customer experience. We currently work In 30 odd industry verticals like Banking, Insurance, Telecom, BPO, Education, Healthcare etc. providing them with customized solutions.
We have a Team of 100+ professionals with multi-disciplinary skills. Headquartered in New Delhi, we have Branch / Site Offices in other cities of India viz.; Ahmedabad, Bangalore, Chennai, Gurugram, Hyderabad, Kolkata, Mumbai & Pune. Our Product implementations spread across India, South East Asia, Middle East and Africa.
"Building Profitable Relationships
Innovative Solutions and Services
Accelerate Customer Business"
Technology, Knowledge & Information
focus on providing innovative solutions that advance
Our Business Values
To meet our vision we embrace the following core values:
- We are committed to our customers' needs: we work to understand our customers' present & future needs, we continuously act to meet & exceed their expectations, & to be the solutions provider of their choice.
- We are performance & quality driven: we strive to improve & excel, through continuous innovation & we combine our experience & expertise to offer unparalleled quality products & services.
- We value our people & business partners: we recognize individual & team performance, we value fairness in all our dealings with people, we subscribe to the principles of openness, integrity & accountability, & we invest in the ongoing development of our skills.
- Unified Contact Center Solutions
- Voice & Video
- Social Media (Facebook, LinkedIn, Twitter, Blog)
- E-Mail / SMS / Chat
- Help Desk Solutions
- CRM / CIM Solutions
- Interactive Voice Response Solutions
- Screen & Voice Recording Solutions
- Home Delivery Solution
- Announcement Systems & Other Communication Software
- Flexible, Scalable, Manageable Solutions having market proven Reliability, Compatibility & Functionality.
- Experienced & Certified Professionals
- Quality Support
- Competitive Price/ Performance with focus on Total Cost of Ownership