About Us

Incorporated in 1995, Teckinfo Solutions Pvt. Ltd. is a leading product company in messaging & communication space. We provide Contact Center Software (Cloud based, Hybrid & On Premise), Helpdesk Software, Lead Management System & CRM products. Our products are highly scalable & flexible thus empowering organizations to engage with their customers & enhance their customer experience. We currently work In 30 odd industry verticals like Banking, Insurance, Telecom, BPO, Education, Healthcare etc. providing them with customized solutions.

We have a Team of 100+ professionals with multi-disciplinary skills. Headquartered in New Delhi, we have Branch / Site Offices in other cities of India viz.; Ahmedabad, Bangalore, Chennai, Gurugram, Hyderabad, Kolkata, Mumbai & Pune. Our Product implementations spread across India, South East Asia, Middle East and Africa.

Our Mission

"Building Profitable Relationships
Innovative Solutions and Services
Accelerate Customer Business"

Our Vision

Technology, Knowledge & Information
focus on providing innovative solutions that advance
Business Goals"

Our Business Values

To meet our vision we embrace the following core values:

  • We are committed to our customers' needs: we work to understand our customers' present & future needs, we continuously act to meet & exceed their expectations, & to be the solutions provider of their choice.
  • We are performance & quality driven: we strive to improve & excel, through continuous innovation & we combine our experience & expertise to offer unparalleled quality products & services.
  • We value our people & business partners: we recognize individual & team performance, we value fairness in all our dealings with people, we subscribe to the principles of openness, integrity & accountability, & we invest in the ongoing development of our skills.

Core Competencies

  • Unified Contact Center Solutions
    • Voice & Video
    • Social Media (Facebook, LinkedIn, Twitter, Blog)
    • E-Mail / SMS / Chat
  • Help Desk Solutions
  • CRM / CIM Solutions
  • Interactive Voice Response Solutions
  • Screen & Voice Recording Solutions
  • Home Delivery Solution
  • Apps
  • Announcement Systems & Other Communication Software

Advantage Teckinfo

  • Flexible, Scalable, Manageable Solutions having market proven Reliability, Compatibility & Functionality.
  • Experienced & Certified Professionals
  • Quality Support
  • Competitive Price/ Performance with focus on Total Cost of Ownership

For more information:

Email us at or call (+91) 11-49605577/88 or send form below

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User Testimonials

  • Teckinfo did an amazing job and we wholeheartedly recommend them to all colleagues and associates.A team full of cutting-edge talent, dedication and passion for providing converged voice and data solutions......
    Mr. Ali Moidu - Dubai Technologies

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  • After Experimenting with many solution providers we selected Teckinfo's InterDialog UCCS. We have been very pleased with the solution and support. We recommend Teckinfo as an efficient and customer oriented partner for all contact center requirements......
    Nicholas Ng'ang'a, IT Director, Horizon Contact Centers Ltd

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  • We will give them the highest star rating on their product's stability, versatility, scalability and ease of use, speed to deliver and service.We recommend Teckinfo to all such businesses who need a lifetime strong technology partner......
    Abhinav Arora, Director & CEO, Eureka Outsourcing Solutions

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  • We are very pleased with our decision to use InterDialog. The product is excellent and the support outstanding......
    Nitin Sawhney - LWCCS

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  • "Teckinfo's state of the art product helped us scale up our business operations."
    Subhash Palsule, Director, Panalinks

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  • "By providing excellent support services, Teckinfo helps us run our business with minimum downtime."
    Deepak Malhotra, Dee Call Solutions

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  • "Teckinfo products & solutions are flexible, scalable & extremely user friendly."
    Mohan Lal

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  • "Smart & Advance features of Teckinfo Dialer(products) helped us provide unmatched customer experience to our clients. We look forward to doing many more projects with Teckinfo."
    Nitin Sawhney, Live Wire Contact Center

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  • "We have been very pleased with the solution and support and have been constantly increasing the number of seats based on our ever-increasing business requirements. We recommend Teckinfo Solutions as an efficient and customer oriented partner for all Contact Center requirements."
    Sushanth Raghavan, Senior Manager
    Operations - Phone & Dialer Systems

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  • "Smart & Advance features of Teckinfo Dialer (products) helped us provide unmatched customer experience to our clients. We look forward to doing many more projects with Teckinfo."
    Pace Setters Business Solutions Private Limited

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