About Us

Incorporated in 1995, Teckinfo is a leading Solution Provider in Converged Voice & Data Solutions. Teckinfo's strength lies in designing, developing & delivering / implementing, Contact Centre Solutions, CRM, Messaging, Help Desk & other Communication Software; Customized Software Development, Operational & Support Services & Systems Integration activities. Teckinfo strives to help organizations improve the efficiency & effectiveness of essential business activities through the successful application of IT & Communication. Teckinfo's growth & acceptance can be best attributed to its dedicated focus on delivering solutions centric around Customer’s Business Process requirements.

We have a Team of 100+ professionals with multi-disciplinary skills. Headquartered in New Delhi, we also have Branch / Site Offices in other cities of India viz.; Ahmedabad, Bangalore, Chennai, Hyderabad, Kolkata, Kota, Mumbai & Pune.

Our Mission

"Building Profitable Relationships
With
Innovative Solutions and Services
To
Accelerate Customer Business"

Our Vision

"Use
Technology, Knowledge & Information
to
focus on providing innovative solutions that advance
Business Goals"

Our Business Values

To meet our vision we embrace the following core values:

We are committed to our customers' needs: we work to understand our customers' present & future needs, we continuously act to meet & exceed their expectations, & to be the systems & solutions provider of their choice.
We are performance & quality driven: we strive to improve & excel, through continuous innovation & we combine our experience & expertise to offer unparalleled quality products & services.
We value our people & business partners: we recognize individual & team performance, we value fairness in all our dealings with people, we subscribe to the principles of openness, integrity & accountability, & we invest in the ongoing development of our skills.

Core Competencies

  Contact Center Solutions
  Help Desk Solutions
  CRM / CIM Solutions
  Interactive Voice Response Solutions
  Voice Loggers / Recorders
  Home Delivery Solution
  Raptor : Solutions for Car Rental Companies
  Customer Care and Billing Solutions
  E-Mail / SMS / Chat
  Other Communication Software

Advantage Teckinfo

  Flexible, Scalable, Manageable Solutions having market proven Reliability, Compatibility & Functionality.
  Experienced & Certified Professional
  Quality Support
  Competitive Price/ Performance with focus on Total Cost of Ownership