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Call center software solutions - IVRedge a flexible multi-platform solution for high volume interactions

IVREdge pic a flexible multi-platform solution for high volume interactions

IVREdge, a flexible multi-platform solution for high volume interactions.

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galaxy ideal help desk solution photo to enhance customer experience

Galaxy, Ideal Help Desk Solution to Enhance Customer Experience.

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enhance quality contacts & increase business effectiveness with interdialog dialer image

Enhance Quality Contacts & Increase Business Effectiveness with Interdialog Dialer.

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Call center software solutions

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Email Id: info@teckinfo.com
Phone No: (+91) 11-49605588

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  • Teckinfo Solutions has been rated amongst Top 5 most promising Contact Center Solutions Providers by Silicon India magazine.

  • CIO Review lists Teckinfo amongst 20 most promising Unified Communication Companies.

  • Teckinfo is proud to announce the recent completion of Interoperabillity with Matrix Comsec. With this collaboration, Matrix plans to break ahead of the race in Contact Centre and Voice based solutions with the help of Teckinfo's expertise in Call Center domain.

  • Teckinfo wins Technoviti 2015 for most innovative Call Center Software for InterDialog UCCS

Our Solutions

Along with our powerful and robust products we have CIMs and CRM for more that 25 verticals backed by strong domain knowledge that help customers derive the best out of our products and solutions.

Industry Based Solutions

Banking & Finance

Insurance

Telecom

BPO

Dial 100

Path Labs
Function Based Solutions

Lead Generation

Sales & Telemarketing

Collections

Help Desk

Order Taking/Home Delivery

Emergency Announcement System
Technology Based Solutions

Tapi based solutions

Asterisk based solutions

WebRTC

CTI

Social Media

Apps
Vendor Based Solutions



Digium
Sangoma
Donjin
Matrix
Panasonic
Avaya

Our Partnerships

  • Partner Program

    Concerted business partnerships and synergized expertise defines the success our Channel partner program, as we together can endeavor to bring a plethora of technology / industry / function based solutions to customers across the globe.
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  • Who We Partner With

    As a Microsoft Gold Software Development Partner; Teckinfo has continuously invested on training its Engineers on various Microsoft Products. These investments have helped Teckinfo to develop / customize Solutions for its Customer needs.
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What People Say >>

  • " We are very pleased with our decision to use InterDialog. The product is excellent and the support outstanding...... "
  • Nitin Sawhney - LWCCS
  • " Teckinfo's state of the art product helped us scale up our business operations."
  • Subhash Palsule, Director, Panalinks
  • " By providing excellent support services, Teckinfo helps us run our business with minimum downtime. "
  • Deepak Malhotra, Dee Call Solutions
  • "Teckinfo products and solutions are flexible, scalable and extremely user friendly."
  • Mohan Lal
  • "Smart & Advance features of Teckinfo Dialer(products) helped us provide unmatched customer experience to our clients. We look forward to doing many more projects with Teckinfo."
  • Nitin Sawhney, Live Wire Contact Center
  • "We have been very pleased with the solution and support and have been constantly increasing the number of seats based on our ever-increasing business requirements. We recommend Teckinfo Solutions as an efficient and customer oriented partner for all Contact Center requirements."
  • Sushanth Raghavan, Senior Manager
    Operations - Phone & Dialer Systems
    Sulekha.com
  • "Smart & Advance features of Teckinfo Dialer(products) helped us provide unmatched customer experience to our clients. We look forward to doing many more projects with Teckinfo."
  • Pace Setters Business Solutions Private Limited

Our Spread

Headquartered in New Delhi, India, we have implementations in over 70 cities across the country with offices/ site locations in all major metros. Our international implementations spread across Southeast Asia, Middle East and Africa.

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